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Devendra's Log

Why Apple should do more

Apple is a phenomenally successful company. It does not behoove it to be stingy in fixing inherent problems in its devices. Why did it take so long and a class action suite to instate the MacBook Pro Repair Extension Program for Video Issues? This is not the only instance where they’ve actually messed up but not fessed up.

I’ve been sitting on an iPhone 4S with a Wi-Fi issue, apparently caused by a flawed chip that cannot handle enough heat. That problem appeared after two years of use, but many have encountered it right after unboxing. I didn’t actually contact Apple, but others who did have been offered not so cheap replacement options.

Apple being Apple, shouldn’t be stingy about fixing its problems. I haven’t purchased an iPhone from Apple since I encountered the Wi-Fi issue. I’d rather purchase a cheap Android phone than an expensive iPhone that cannot last two years without exhibiting a serious issue.